Legal
Terms and Conditions
Last updated: May 27, 2026
1. Agreement to Terms
By accessing or using the 1Energy website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use our services. These terms apply to all visitors, users, and others who access or use our services.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the site in any way that violates applicable local, national, or international laws or regulations.
- Transmit any unsolicited or unauthorized advertising or promotional material.
- Attempt to gain unauthorized access to any part of the website or its related systems.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
3. Products and Services
1Energy offers solar energy and energy management solutions including products, consultations, and energy audits. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time.
4. Orders and Payments
By placing an order through our website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability. We reserve the right to refuse any order placed with us.
Payment must be received in full before any products are dispatched or services are rendered. Prices are listed in the applicable currency and are inclusive of any applicable taxes unless otherwise stated.
5. Returns and Refunds
If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. Refunds are issued at our discretion and may be subject to a restocking fee. Items must be returned in their original condition and packaging. Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrectly sent.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of 1Energy or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
7. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. 1Energy does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy, completeness, or reliability of any content on the site.
8. Limitation of Liability
To the fullest extent permitted by law, 1Energy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or our services. Our total liability to you for any claim arising out of or relating to these terms shall not exceed the amount you paid to us in the twelve months preceding the claim.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised terms constitutes your acceptance of the changes. We encourage you to review these terms periodically.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in the applicable jurisdiction.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us: